Customer Experience and Satisfaction
Issues and feedback AFTER receiving the photobook package
- Client wants a refund or compensation due to dissatisfaction.
- Client expected a different photobook size or format.
- Photobook colors appear faded or different from digital preview.
- Client is unhappy with photobook design/layout.
- Delivered Photobook is incorrect (error on cover page, error in photo upload).
- Client has received someone else’s photobook.
- Quality of photos in Photobook are not satisfactory.
- Photobook has arrived damaged.
