We are so sorry that this happened. We understand how disappointing it can be to receive a damaged photobook after waiting for it in the mail. Whilst this is incredibly rare, delivery mishaps do occur. Please get in touch and we will be sure to have your photobook re-printed and sent to you as quickly as possible. It will be most appreciated if you also send photos of the damaged parts to help our partners improve their processes.
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Last update: March 25, 2025
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photobook.ai uses AI to automatically create photobooks and other printable products. We provide white-labelled app-to-print native apps and progressive web-apps. Our white-label platforms run globally in over 20 markets, doing thousands of orders each day.
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