When you submitted your order, you should have received an Order Confirmation email from photobooks@kensington.com which contains an Order ID (check your Spam folder just in case)
A few days after that, you should also receive another email from the same email address with a DHL tracking code for your package
Please have this information handy then write to inquiries@clientprograms.kensingtontours.com

Was this helpful?

  • Happy
  • Normal
  • Sad
Last update: March 25, 2025