Our photobook fulfillment partners deliver over a million orders each month, and this is incredibly rare. If you have received a photobook that does not belong to you, please take a photo of the cover and email it to kensington@support.photobook.ai We will work with you to ensure the correct order is printed and shipped to you at no charge. Please make sure to destroy the incorrect photobook immediately.

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Last update: March 28, 2025