Firsties End User FAQ
- Is payment secure? Does the app store my credit card information?
- What payment methods are available for my photobooks
- I am a Premium Member, do I get discounts on photobooks?
- I really love my photobooks, but I want to know how sustainable is this?
- I have a question about my order, who do I contact?
- Will my order of multiple books be sent in a single order?
- Can I create multiple photobooks before paying for them?
- Can I order more than one photobook?
- How long before I receive my photobook?
- I am not happy with the quality of my photobook
- I have received my photo book but it is not my book!
- How are your delivery charges?
- How much are Firsties photobooks?
- Can I change or cancel my photobook order?
- Can I add titles and captions to my photobook?
- How do I know if my photo resolution is good enough?
- Is there a quick tutorial on how to make a photobook in Firsties?
- Can I change my photobook design?
- Can I change the photo on the cover of my photobook?
- Can I track my photobook order?
- How many pages can my photobook be?
- How many photos can my photobook take?
- Who can order photobooks?
- Can I print from my computer outside of the app?
- I am living in the USA, but I want to order books for grandma in Australia, can I do that?
- In which countries are photobooks available?
- What are hardcover and softcover books?
- Should I order Gloss or Matt photobooks?
- Can I also order Prints?
- I have ordered my photobooks, but I have not received my confirmation email.