Did they get the email?
Browser: They must be on either:
PC/Windows: Chrome, Microsoft Edge
Mac: Safari, Chrome for Mac
iPhone: Safari, Chrome for iOS, Microsoft Edge
Android: Microsoft Edge, Chrome Android
We need more specifics on “unable to access” to be able to answer this.
Answers #
Do make sure that the default browser on your computer is one of the 3 modern browsers that we support on Windows, Mac, iPhones, iPads and Android devices (phone and tablets).
Safari, Microsoft Edge, Chrome.
If it still does not work, it might be because your invite has expired. Please write to inquiries@clientprograms.kensingtontours.com and we will be glad to assist.
