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Firsties End User FAQ

30

Is payment secure? Does the app store my credit card information?
What payment methods are available for my photobooks
I am a Premium Member, do I get discounts on photobooks?
I really love my photobooks, but I want to know how sustainable is this?
I have a question about my order, who do I contact?
Will my order of multiple books be sent in a single order?
Can I create multiple photobooks before paying for them?
Can I order more than one photobook?
How long before I receive my photobook?
I am not happy with the quality of my photobook
I have received my photo book but it is not my book!
How are your delivery charges?
How much are Firsties photobooks?
Can I change or cancel my photobook order?
Can I add titles and captions to my photobook?
How do I know if my photo resolution is good enough?
Is there a quick tutorial on how to make a photobook in Firsties?
Can I change my photobook design?
Can I change the photo on the cover of my photobook?
Can I track my photobook order?
How many pages can my photobook be?
How many photos can my photobook take?
Who can order photobooks?
Can I print from my computer outside of the app?
I am living in the USA, but I want to order books for grandma in Australia, can I do that?
In which countries are photobooks available?
What are hardcover and softcover books?
Should I order Gloss or Matt photobooks?
Can I also order Prints?
I have ordered my photobooks, but I have not received my confirmation email.

faq
End User Resources KB
Firsties End User FAQ

Who can order photobooks?

Any users of Firsties can order photobooks, whether on free or premium accounts. You will need just 30 photos in your timeline to start!

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How many photos can my photobook take?Can I print from my computer outside of the app?

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Last update: March 25, 2025

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photobook.ai uses AI to automatically create photobooks and other printable products. We provide white-labelled app-to-print native apps and progressive web-apps. Our white-label platforms run globally in over 20 markets, doing thousands of orders each day.

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